Terms of Service
Effective Date: August 2025
Welcome to Kaleb Consulting Digital (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and any related communications or offerings.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Use of Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:
Violate any applicable laws or regulations
Infringe upon our intellectual property or the rights of others
Transmit harmful or malicious content
Attempt to gain unauthorized access to our systems or networks
2. Service Availability
We strive to ensure continuous and reliable access to our services. However, we do not guarantee that our website or services will always be available or free of interruptions. We may suspend or modify services at any time without notice for maintenance or operational reasons.
3. Intellectual Property
All content, designs, text, graphics, logos, and other materials on our website are the intellectual property of Kaleb Consulting Digital or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.
4. Payments and Billing
If you purchase services from Kaleb Consulting Digital, you agree to pay all fees as outlined in your service agreement or invoice. Payment terms, methods, and schedules will be specified in your individual agreement.
Failure to make timely payments may result in suspension or termination of services.
5. Client Obligations
As a client of Kaleb Consulting Digital, you agree to:
Provide timely, accurate, and complete information required to deliver services effectively
Respond to communications and feedback requests within reasonable timeframes
Supply any necessary materials (e.g., brand assets, content, logins) as agreed upon
Make payments according to agreed schedules and terms
Failure to fulfill these obligations may impact delivery timelines or service quality and may result in additional charges or service suspension.
6. User Content
If you submit or share content with us (e.g., testimonials, reviews, case studies), you grant Kaleb Consulting Digital a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for promotional or business purposes.
You are responsible for ensuring that any content you submit does not infringe on the rights of third parties.
7. Limitation of Liability
To the fullest extent permitted by law, Kaleb Consulting Digital is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising under these Terms shall not exceed the amount you paid to us for the applicable services.
8. Termination
We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business or other users.
You may also terminate services by contacting us directly. Final invoices for completed or in-progress work may still apply, as outlined in your service agreement.
9. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes signifies your acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada, without regard to conflict of law principles. Any legal action must be brought in a court located in Ontario, Canada.
11. Refund Policy
All sales are considered final unless otherwise stated in a signed agreement.
Refunds may be issued at our sole discretion in the following cases:
Overpayment or duplicate payment
Project cancellation before work has commenced
Failure on our part to deliver services as outlined in a written agreement, and after reasonable opportunity to resolve the issue
Refunds will not be issued in the following cases:
Client dissatisfaction based on subjective preferences after agreed deliverables have been met
Project delays caused by lack of client communication or required materials
Work already completed or in progress at the time of cancellation
All refund requests must be submitted in writing to [email protected] and will be reviewed within 10 business days.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
Kaleb Consulting Digital
📞 Phone: 647-955-6032
📧 Email: [email protected]